Quality Management

Quality is compliance with Requirements, requirements is expressions of needs. Hence, as Quality is compliance with needs, quality is not a separate profession but rather the fabric in any operation (business, service). The course covers the Quality Culture, the “Triple A” that explain thinking and methods for Assessment of risks, Amendment of non-conformance and knowledge management and finally Avoidance one do right now to avoid quality escapes. The course will also focus on prevention and building trust versus appraisals. Also Quality Management of new technologies like robots, big data and 3D printing will be discussed.

The course is developed in cooperation with the leading industries in Kongsberg through a Quality Network.

What you will learn

Students will learn about: (1)the various aspects of quality, including personal quality and compliance with requirements, (2) risk assessment and mitigation, (3) purpose, methods and tools for non-conformance with root cause analysis, (4) how to ensure quality in tenders, (5) application of quality assurance tools and methods relevant for Systems Engineering work, and (6) Systems Engineering activities in a broader product life cycle perspective.